Legal
We collect as little as possible, use it only to reply to you, and never sell it. Here's the detail.
Last updated 31 July 2026
Who we are
Suvan is a software development and design studio based in Pakistan, working with clients internationally. This policy explains what personal information we collect through this website, why we collect it, and what you can ask us to do with it.
If you have any question about this policy, email us at info@suvantech.net.
What information we collect
We collect only what you choose to give us, plus a minimal amount of technical information needed to operate the site.
- Information you submit through our contact form: your name, email address, company name, an optional phone number, the service you're interested in, and your message.
- Information you send us directly by email or WhatsApp.
- Anonymous usage statistics: pages visited, approximate country, referring site, and device type. This is aggregated and cannot identify you.
- Standard server logs held by our hosting provider, which may include IP addresses, kept for security and diagnostics only.
We do not collect payment details through this website, and we do not ask for sensitive personal information.
Why we collect it, and our lawful basis
We use contact form submissions solely to respond to your enquiry, discuss the work, and — if we go on to work together — to deliver the project. Our lawful basis is your consent when you submit the form, and thereafter our legitimate interest in responding to a business enquiry and performing a contract.
We use anonymous usage statistics to understand which pages are useful and to improve the site. Our lawful basis is legitimate interest; the data cannot identify you.
We do not use your information for advertising, profiling, or automated decision-making, and we never sell it.
How long we keep it
Enquiries are kept for 24 months from your last contact with us, so we can pick up a conversation where it left off. After that they are deleted.
If we go on to work together, project records are kept for as long as needed to deliver the work and to meet our legal and accounting obligations, typically seven years.
You can ask us to delete your information sooner at any time.
Your rights
Depending on where you live, you may have the right to:
- Ask what personal information we hold about you and receive a copy.
- Ask us to correct information that is wrong or incomplete.
- Ask us to delete your information.
- Object to, or ask us to restrict, our use of your information.
- Withdraw consent at any time, without affecting anything done before you withdrew it.
- Complain to your local data protection authority.
To exercise any of these, email info@suvantech.net. We'll respond within 30 days and we won't charge you for it.
International transfers
We are based in Pakistan, and our service providers may store data in the United States or the European Union. Where information is transferred out of the UK or EEA, we rely on our providers' standard contractual clauses and equivalent safeguards.
Children's privacy
This website is intended for businesses and is not directed at children. We do not knowingly collect information from anyone under 16. If you believe we have, contact us and we will delete it.
How we protect your information
The site is served over HTTPS. Access to enquiry data is limited to the three founders, protected by two-factor authentication. We keep the number of systems holding your data deliberately small.
No system is perfectly secure. If a breach ever affects your information, we will tell you and the relevant authority without undue delay.
Changes to this policy
We may update this policy as the business changes. The current version is always published here, with the date it took effect. This version is effective from 31 July 2026.